Privacy Policy

Last updated: 10 September 2026

GBritain’s Store respects your privacy and is committed to protecting your personal information. This policy explains what information we collect, why we use it, how we protect it, and the rights you have.

1. Who we are

GBritain’s Store operates the website https://gbritainsstore.co.uk.

You can contact us at:

Email: Contact@gbritainsstore.co.uk
Address: 130 Morland Road, Aldershot, Hampshire, GU11 3SG, United Kingdom

2. Information we may collect

When you use our website or place an order, we may collect information such as your name, billing and delivery address, email address, telephone number, order details, account details, correspondence with us, and technical information such as your IP address, browser type and device information.

Payment details are generally processed securely by our payment providers. We do not need to store your full card details ourselves.

3. How we use your information

We may use your personal information to:

• process, fulfil and deliver your orders;
• take and manage payments, refunds and returns;
• provide customer service and respond to enquiries;
• manage customer accounts;
• prevent fraud, misuse and security incidents;
• maintain and improve our website and services;
• meet our tax, accounting and other legal obligations; and
• send marketing communications where you have consented or where otherwise permitted by law.

4. Our lawful bases

Depending on the circumstances, we process personal information because it is necessary to perform a contract with you, comply with a legal obligation, pursue our legitimate business interests, or because you have given consent. Where we rely on consent, you may withdraw it at any time.

5. Who we may share information with

We only share personal information where reasonably necessary. This may include payment processors, delivery and fulfilment providers, website hosting and IT providers, email and customer-service providers, analytics or advertising providers, professional advisers, and public authorities where required by law.

These organisations may act as independent controllers or processors depending on the service they provide.

6. International transfers

Some service providers may process information outside the United Kingdom. Where this happens, we take reasonable steps to ensure appropriate safeguards are used as required by applicable data-protection law.

7. How long we keep information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including to meet legal, accounting, tax, fraud-prevention and dispute-resolution requirements. Different types of information may therefore be kept for different periods.

8. Cookies

Our website uses cookies and similar technologies. Some are necessary for the website, shopping basket, checkout and account functions to work. We may also use optional analytics or advertising cookies where permitted. Where consent is required, you can choose whether to accept optional cookies.

9. Your rights

Depending on the circumstances, you may have rights to ask for access to your personal information, correction of inaccurate information, deletion, restriction of processing, data portability, or to object to certain uses of your information. You may also withdraw consent where processing is based on consent.

To exercise your rights, contact us using the details above. We may need to confirm your identity before responding.

10. Marketing

You can opt out of marketing emails at any time by using the unsubscribe link in the message or contacting us. Service messages about an order or account are not marketing communications.

11. Security

We use reasonable technical and organisational measures designed to protect personal information against loss, misuse, unauthorised access, alteration or disclosure. No internet transmission or storage system can be guaranteed to be completely secure.

12. Complaints

If you have a concern about how we use your personal information, please contact us first so we can try to resolve it. You also have the right to complain to the UK Information Commissioner’s Office (ICO).

13. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to our services, practices or legal requirements. The latest version will be published on this page.